Support
Help with any Tigerlily app or website
Email us
The fastest way to get help is email. We’re a small team, and we answer our own email.
Email joe@tigerlilyresearch.com
What to include
- The name of the app or website.
- Your phone or computer, and its system version (for example, iPhone with iOS 18).
- What you were trying to do, and what happened instead.
- A screenshot, if you can.
Please don’t send passwords, sign-in codes or card numbers. We will never ask for them.
Common questions
I can’t sign in. If your workplace or club gave you the app, its office manages accounts, so check with them first. If that doesn’t solve it, email us with the name of the app and the email or phone number you sign in with.
How do I delete my account or my information? Email us from the address on your account and tell us which app it is. We will delete it, or pass the request to the business that runs the app, and confirm by email when it is done.
I found a bug. Thank you. Email us with the details above and we will look into it.
I want to talk about building something. Use the Start a project form, or email us.
More
Read our Privacy policy and Terms.
Tigerlily Research LLC, Overland Park, Kansas